Luckily, I arrived at work before my team manager, George, so I think I got away with it this time. I smiled at Lucy, but I'm not sure she saw me. She's wearing her short, blue dress today, the one with the low back which reveals her tattoo of a fairy. Or it could be a daddy long legs. I can't get close enough to see properly. There were lots of calls queuing. Jess, who sits next to me, was browsing Primark Online, whilst on the phone to Barclays, berating them for bouncing her direct debit to Vodafone again. She's such a good multi-tasker. My first call of the day was from a customer who wanted to know how much it would cost to add his schnauzer to his policy. I told him we didn't cover individual body parts. I put him on mute whilst he was shouting and listened to Jess and Nick gossiping about the weekend. Apparently, George had been seen snogging a married woman outside Storm last night! Someone had managed to take a picture, so I made a note to have a peek at Facebook as soon as I could get my phone out without being seen. I always seemed to get caught more than the others.
I saw George come in, and show something on his iPhone to Lucy, who sits next to him. They both laughed very loudly. Lucy doesn't take many calls these days as she's become a sort of deputy to George, so she has to do things with the daily figures and lots of adminy-type stuff. Some of the team don't seem to be very happy with this arrangement, and organised a team meeting on Friday to discuss it with George. Unfortunately, he was off sick again on
Friday, so the meeting didn't happen. Our department manager, Kate, walked past and said something to George. She couldn't have had a very good weekend because she didn't look very happy. I think she might have been watching the Olympics, because I thought I heard her say the word "O-lym-pic". I did think for a moment that she'd said "Oi, Limp Dick!". How funny! As if Kate would ever say something like that, she's far too professional. I noticed that everyone in the team had suddenly picked up a call, even Lucy. It's great how the team pulls together when the number of calls in the queue reaches treble figures.